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CMS is apparently working to redress the Trump administration’s attack on the effectiveness of the nonprofit enrollment assistors chartered by the ACA and partly funded by the federal government.
Earlier this week CMS sent this memo to enrollment assistors:
The memo spells out the rationale for ensuring that navigators, CACs and EAP, who have no direct financial incentive to credit themselves on marketplace enrollments they facilitate, do so anyway:
Including your assister ID will help the Centers for Medicare & Medicaid Services (CMS) to better understand the support that the assister community provides and continue to improve the consumer experience….
Understanding your reach as an assister is important to enhancing the support CMS provides you and the consumers you assist.
There is a long history behind this exhortation.
