Showing posts with label premiums. Show all posts
Showing posts with label premiums. Show all posts

Sunday, March 13, 2016

Learning by buying in the ACA marketplace

An analysis of data from the Urban Institute's quarterly Health Reform Monitoring Survey by Rice University researchers, focusing specifically on Texas, finds widespread ignorance of basic insurance terms like premium, deductible and copay.  About a quarter of all Texas respondents reported a lack of confidence in those most basic terms, with higher percentages for terms like co-insurance and max out-of-pocket.

Not surprisingly, percentages reporting lack of confidence in their understanding of these terms was much higher among the uninsured, the poor or near-poor (under 139% FPL), and Hispanics. The uninsured "no confidence" rates were more than double those of the insured, as were rates for those with incomes under 139% FPL compared to those above that level. Hispanic "no confidence" rates ranged from double to triple those of whites.

While the rates are disturbing  the Rice scholars* provide an interesting hypothesis about the knowledge gap between the insured and uninsured:
It is possible that people who do not understand health insurance terminology are less likely to obtain insurance. A more likely explanation is that people who are able to obtain insurance have the opportunity and need to become familiar with the terms.

Monday, November 10, 2014

Healthcare.gov 2.0 is live. A couple of problems...

Healthcare.gov's shop-around feature for 2015 went live last night. While there are some notable improvements, I see a couple of problems that I want to highlight right away.

In the quest to design a website that helps people find the health insurance that's right for them, there's a tension between making the process easy and providing essential information. The new shop-around has come down on the side of "more info" than the prior one. But the info is not always more accessible.

First problem: sometime in the off-season, on the shop-around feature, hc.gov added pop-up definitions of "deductible" and "out-of-pocket maximum" and "co-payments/co-insurance" on all price quotes. Inexplicably, they're gone in the 2015 shop-around.  Maybe they'll be coming online shortly? (Shop-around for the remainder of 2014 is still live if you want to compare.)